EXTRA INFORMATION

What You're Paying Covers :

  • Private car to Jomblang Cave and optional Pindul Cave (10 hours)
  • Indonesian lunch after Jomblang Cave (included in the ticket)
  • Driver
  • Car and petrol
  • Parking fee

Excluded From The Price & What To Prepare :

  • Entrance fees Jomblang Cave for 500.000/person (28.5 €). We will help you to reserve the ticket in advance
  • Entrance fees Pindul Cave (optional destination). We can help you to reserve the ticket in advance if needed
    • Pindul Tubing for 120.000/person (6.2 €).
    • Pindul Tubing with Oyo River tubing for 220.000 IDR/person (11.5€)
    • Pindul Tubing , Crystal Cave, and Oyo Tubing for 250.000 IDR (12.9 €)
    • Pindul Tubing , Tanding Cave, and Oyo Tubing for 450.000 IDR (23.2 €)
  • Retribution fee : 10.000 IDR/person (0.6 €)
  • Meals and drinks not specified in itinerary
  • Travel Insurance
  • Personal expenses
  • Any services not explicitly mentioned in the itinerary

Cancellation Policy

 As full payment in advance is required to reserve your trip, PLEASE be aware that cancellations or modifications will result in consequences according to the specified timelines below:

    • More than 48 hours before trip departure: Fully refundable.
    • 48 hours to 24 hours before trip departure: 50% refundable.
    • Less than 24 hours before trip departure: Non-refundable.

What you need to know :

  • This service is crafted to be a cost-effective experience. The quality of the service is aligned with its affordable price. As such, we kindly ask for your understanding that we might not accommodate requests such as : disregarding the driver’s instructions and ignoring the planned schedule.
  • Please make sure to be ON-TIME for your pick-up to help us avoid any delays. Please inform us of any changes to your scheduled booking. We appreciate everyone’s cooperation in keeping the trip smooth.
  • The itinerary has an estimated time that might change due to any unforeseen adjustments to the plan. Traffic, the state of a destination, and nature’s unforeseeable changes may affect our schedule. Please be prepared for potential adjustments.
  • Unforeseen event or force majeurePlease understand, that we’re unable to offer refunds or reductions for any unforeseen event, for example: closing on several destinations due to bad weather, ceremonies, maintenance, natural disaster, or if the destinations are unfavorable.
  • Extra pax or extra destination: Please note, that we’re unable to include additional participants that is not listed in the trip confirmation, either before or during the trip. Also, adding extra destinations not listed in the itinerary is not permitted.
  • Insurance CoverageIt’s important to note that we (as program operators) DO NOT OFFER INSURANCE for accidents, illnesses, injuries, or diseases that may occur during our services. We encourage guests to review their personal insurance policies and secure extra coverage if needed for their peace of mind. Please understand that we are not responsible for any damages or losses of personal items during the program.

 

By booking this trip, you acknowledge and consent to our terms and conditions. Any concerns arising from not fully understanding our terms and conditions will not be accommodated.

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